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Predictz FAQ – Frequently Asked Questions & Complete Answers

From registration to withdrawal — find answers to all your Predictz questions right here.

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6 Most Important Topics in the Predictz FAQ

These are the most frequently asked topics. Click a category to go straight there.

Account & Registration

Help with account creation, KYC verification, password reset, and login issues.

Deposits & Payments

Deposit methods for bKash, Nagad, and Rocket, minimum amounts, and processing times.

Withdrawals & Payouts

Everything you need to know about withdrawal timelines, methods, and the verification process.

Bonuses & Promotions

Everything you need to know about welcome bonuses, cashback, free bets, and wagering requirements.

Betting & Games

How to place bets, understanding odds, live betting, and game rules.

Security & Support

Account security, 2FA, responsible gaming, and how to reach support.

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We couldn't find what you were looking for. Ask us directly on Live Chat.

Account & Registration

10 Questions

Yes, Predictz-registration is completely free — no fees or charges. Simply sign up with your mobile number, name, and password in just 2 minutes. After registering, you'll receive a 150% welcome bonus on your first deposit.
💡 Tips: Enter accurate details when registering — especially your mobile number, as your OTP will be sent there.

To register on Predictz, you will need:
  • An active Bangladeshi mobile number
  • Your full name
  • Date of birth (for 18+ verification)
  • A strong password
Email is optional. A National ID or passport may be required later for KYC verification.

No. PredictzUnder the rules, each person may only hold one account. Any attempt to open multiple accounts using the same mobile number, device, or IP address may result in all accounts being suspended and balances forfeited.
⚠️ If you can't access your old account, please contact support. Do not attempt to open a new account.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Set a new password and log in. The entire process takes less than 5 minutes.
💡 Tips: Use a mix of uppercase letters, lowercase letters, and numbers in your password.

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to upload a photo of your National ID or passport along with a selfie. Verification is typically completed within 24 hours. Withdrawals are not possible without completing KYC.

There are several reasons an account may be blocked — multiple incorrect password attempts, security alerts, or a violation of platform rules. [email protected]-. After identity verification, your account will be recovered.

Yes, but for security reasons this cannot be done directly from your account. Please contact the support team, who will update your mobile number after verifying your identity.

PredictzOnly users aged 18 and above may register and play. Date of birth is required at registration, and age is verified during KYC. Any account found to belong to a minor will be closed.

To close or delete your account, email [email protected]. Make sure your balance is at zero before doing so. Alternatively, you can use the self-exclusion option to take a temporary break.

In the third step of registration, you'll find a "Referral Code" box. Enter the code your friend gave you there. Once you've successfully registered and made your first deposit, the referral bonus will be credited to your account.

Deposits & Payments

10 Questions

Predictzsupports the following deposit methods:
  • BKash (minimum ৳200)
  • Nagad (minimum ৳200)
  • Rocket (minimum ৳200)
  • Upay (minimum ৳200)
All payments are typically credited within 3–5 minutes. No hidden charges.

Minimum deposit: ৳200. Maximum single deposit: ৳50,000. The daily maximum limit may vary based on your account level. Higher limits apply for VIP members.

Funds are typically credited within 3–10 minutes. If it takes longer than 15 minutes, please:
  • Refresh your browser
  • Log out and log back in
  • Confirm the transaction from your bKash/Nagad app
  • Contact live chat with your transaction ID
⚠️ Save your transaction ID — it's essential for resolving any issues.

Predictz No deposit charges are applied on our end. However, bKash, Nagad, or Rocket may apply their own service charges, which are deducted according to each mobile banking provider's own policy.

Recovering funds sent to the wrong number is not always possible. Contact us immediately via live chat or at [email protected]. Provide your transaction ID and the time of the transfer. We will do our best, but a guaranteed recovery cannot be promised.

Right Now Predictzdirect bank transfers are not supported. Please deposit via bKash, Nagad, or Rocket. More payment methods may be added in the future.

There is no limit on the number of daily deposits. However, a maximum daily deposit amount does apply. You can also set your own deposit limits from Account Settings in the interest of responsible gaming.

On the deposit page, you'll find a "Promo Code" or "Bonus Code" box. Enter a valid promo code there to receive an additional bonus. Expired promo codes will not work.

Go to the "Responsible Gaming" section in Account Settings. From there, set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, while increasing one requires a 48-hour waiting period.

Currently Predictz Cryptocurrency is not supported. Deposits are accepted in BDT via mobile banking only.

Withdrawals & Payouts

8 Questions

For verified KYC accounts, withdrawals are typically processed within 15–30 minutes processed within. During peak hours, this may take up to 2–4 hours. If KYC verification is incomplete, your first withdrawal may take up to 24 hours.
💡 Tips: Complete your KYC verification in advance to ensure faster withdrawals.

Minimum Withdrawal Amount ৳500. Maximum single withdrawal ৳1,00,000. The daily maximum withdrawal limit depends on your account tier.

A stuck withdrawal may be due to incomplete KYC, unmet bonus wagering requirements, or a pending verification check. Contact us via Live Chat with your transaction ID and we'll look into it.

A pending withdrawal can be cancelled within a limited time window. Once the request has been processed, cancellation is no longer possible. To cancel, contact us immediately via Live Chat.

Not directly. To withdraw bonus funds, you must first meet the wagering requirements. For example, a 30x wagering requirement means you need to place bets totaling 30 times the bonus amount. Once the requirements are met, any winnings earned from the bonus can be withdrawn.

Predictz No withdrawal fees are charged. However, mobile banking service charges may apply. Withdrawal requests below the minimum amount will be declined.

Yes! That's the thrill of betting. If you win, you can withdraw more than you deposited — the only limits are the daily and single withdrawal limits.

For security reasons, withdrawals can only be made to the mobile number registered and verified on your account. To add a new number, please contact our support team and complete identity verification.

Bonuses & Promotions

8 Questions

After registration, your first deposit will automatically trigger a 150% Welcome Bonus You will receive a bonus of up to ৳5,000. For example, a deposit of ৳1,000 will add ৳1,500 in bonus funds — giving you a total balance of ৳2,500.
💡 Tips: To receive the bonus, deposit ৳334 or more on your first deposit — deposit ৳3,334 to claim the maximum bonus of ৳5,000.

A wagering requirement is the number of times you must bet the bonus amount before it can be withdrawn. For example, 30x means you need to wager ৳30,000 on a ৳1,000 bonus. Check the specific terms on the Promotions page.

Yes, most bonuses have an expiry date. Welcome bonuses typically must be used within 30 days, and free bets within 7 days. Once expired, bonuses are automatically cancelled.

After each day's play, you'll receive a cashback on your net losses. The cashback rate ranges from 5%–15% depending on your VIP level, and it's credited to your account the following morning.

You'll earn a ৳300 bonus for every successful referral. The bonus is credited after your friend registers and makes their first deposit. There are no wagering requirements on referral bonuses — you can withdraw them directly.

Yes, you can decline the bonus and play with your deposit only. Simply select the "No Bonus" option at the time of deposit. This lets you withdraw at any time without any wagering requirements.

If your correct date of birth is saved in your account, a special birthday bonus will be added automatically on the day. The bonus amount varies based on your account level. Don't forget to log in on your birthday!

Free bets are available in several ways — a ৳500 free bet after registration, through special tournaments, promo code redemption, and as loyalty rewards. Once credited to your account, use them from "My Bonuses" on the betting page.

Betting & Games

8 Questions

Predictzoffers betting on the following sports:
  • Cricket (IPL, BPL, World Cup, Test)
  • Football (EPL, La Liga, World Cup)
  • Tennis, Badminton
  • Kabaddi, Volleyball
  • E-Sports (CSGO, Dota 2)

With live betting, you can place bets in real time while a match is in progress. Odds change every minute, so you'll need to act fast. Bet as you follow the live score.

Cash Out lets you secure a return on your bet before the match ends. If you feel your bet is at risk, use Cash Out to lock in a guaranteed profit. Please note that Cash Out may not be available on all bets.

Minimum Bet: ৳10. The maximum bet varies by market and match type. For popular matches, bets of up to ৳50,000 are generally allowed. Higher limits are available for VIP members.

If a match is cancelled or abandoned, all bets are generally voided and the original stake is refunded. If the match was partially played, the outcome is determined according to the rules. For more details, see the Terms & Conditions See.

RTP (Return to Player) is the average amount returned per ৳100 wagered over the long term. For example, an RTP of 95% means you get back an average of ৳95. In the short term, however, results are random — you can win or lose.

An accumulator (or acca/parlay) combines multiple bets into one. If all selections win, you receive a multiplied payout. If any one selection loses, the entire bet is lost. High risk, but high reward potential.

Predictz Live Casino features:
  • Live Blackjack
  • Live Roulette
  • Live Baccarat
  • Dragon Tiger
  • Andar Bahar (Indian game)
  • Live Game Shows (Money Wheel, Crazy Time)

Security & Support

8 Questions

Predictz An internationally licensed, legitimate gaming platform. 256-bit SSL encryption is used across the site. All transactions are secure and personal data is fully protected. We adhere to international responsible gaming standards.

Go to Account Settings → Security → and enable "Two-Factor Authentication". You will then receive an OTP on your mobile at every login. This is the most effective way to protect your account.

Contact us immediately via Live Chat or at [email protected]. Request a temporary lock on your account. Once your identity is verified, your account will be recovered and all unauthorized activity will be investigated.
⚠️ Never share your login details with anyone. Predictz staff will never ask for your password.

Go to Account Settings → Responsible Gambling → Self-Exclusion. Choose a period ranging from 6 months to 5 years. During this time, your account will be fully suspended and no promotional messages will be sent. Learn more: Responsible Gaming।

Contact Methods:
  • Live Chat: Available 24/7 in Bangla (fastest option)
  • Email: [email protected]
  • Response time: 90 seconds on live chat, 24 hours by email

Yes. Predictz A strict privacy policy is followed. Your data is never sold to third parties, and all information is stored on encrypted servers. Learn more: Privacy Policy।

Yes. The Predictz app is available exclusively on predictz.onl Download from the official site. Downloading from third-party sites or app stores carries the risk of viruses or malware. Always download from the official site to stay safe. Visit Download Page।

If you're struggling with gaming addiction or a related problem Predictz-'s support team is always ready to help. Reach us via live chat or Responsible Gambling Page them. Reaching out for help takes courage.

Quick Topic-Based Questions

About Us

Predictz is Bangladesh's most popular online betting and gaming platform. Over 500,000 registered members enjoy cricket and football betting and slots on our platform every day.

Our FAQ This page is designed to answer all your questions. If you still need help, our 24/7 Live Chat support team is always ready to assist.

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